Privacy Policy

Karao-Kings
Operated by Collective Visions Enterprises LLC
Effective Date: October 21, 2026

1. Introduction

Karao-Kings ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a booking request, communicate with us, or use our karaoke entertainment services.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following information when you interact with our business:

• Contact Information: Name, email address, phone number, and other information you voluntarily provide.

• Booking Information: Requested event dates, times, locations, event details, and service preferences.

• Communication Information: Messages, inquiries, and correspondence exchanged through email, phone calls, SMS, or website forms.

• Payment Information: Payment status, transaction details, and billing information necessary to process reservations. Payments may be handled by secure third-party payment processors.

• Website Information: IP addresses, browser information, cookies, and website usage data collected through analytics and related technologies.

We collect information directly from you and, where applicable, automatically through our website and service providers.

3. How We Use Your Information

We use collected information to:

• Respond to questions and booking inquiries.

• Review, approve, and manage event reservations.

• Send booking confirmations, reminders, updates, and payment instructions.

• Process payments and maintain transaction records.

• Provide customer support.

• Communicate important information about our services.

• Improve our website and customer experience.

• Send promotional communications when permitted by applicable law and your consent.

• Comply with applicable legal obligations.

We do not sell your personal information.

4. SMS and Text Message Communications

When you provide your phone number and separately consent to receive text messages from Karao-Kings, we may send SMS communications related to your inquiries, bookings, and services.

These messages may include:

• Responses to booking inquiries.

• Booking request updates and confirmations.

• Payment instructions and reminders.

• Event reminders and scheduling updates.

• Customer support communications.

Promotional or marketing text messages will only be sent where we have obtained the appropriate consent.

SMS Consent and Privacy

Mobile information and SMS opt-in consent data will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering text messages solely to operate our messaging services.

Message Frequency: Message frequency varies depending on your interactions and bookings.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message.

Help: Reply HELP for assistance or contact us through our website.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

5. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate our business.

These providers may include:

• Booking and customer relationship management platforms.

• SMS and email communication providers.

• Secure payment processors.

• Website hosting and analytics providers.

• Contractors or service personnel involved in fulfilling your requested services, where necessary.

We require service providers to handle personal information appropriately and use it only for authorized business purposes.

We may also disclose information when required by law or to protect our legal rights.

We do not sell or rent customer contact information to third-party advertisers.

6. Payments and Booking Information

Submitting a booking request does not automatically confirm a reservation or result in a charge.

Once a booking request is reviewed and approved, customers may receive payment instructions to confirm their reservation.

Payments are processed through authorized third-party payment services. We do not intentionally store complete payment card information on our website.

Booking cancellations, refunds, and payment deadlines are governed by our separate Terms of Service and Cancellation Policy.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance user experience.

Some third-party services may also collect technical information to support analytics, website performance, or other authorized functions.

You may be able to manage cookies through your browser settings.

8. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with applicable laws.

No electronic storage or transmission method is completely secure.

9. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we maintain.

You may also request that we stop sending promotional communications.

To submit a privacy-related request, please contact us using the information below.

We may need to verify your identity before fulfilling certain requests, and some information may need to be retained for legal or legitimate business purposes.

10. Third-Party Services

Our website may use third-party services for scheduling, communications, payments, and website functionality.

These services may have their own privacy policies and data handling practices. We encourage you to review those policies when appropriate.

11. Children's Privacy

Our website and booking services are not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without appropriate parental consent. If we learn that such information has been collected improperly, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.

Updates will be published on this page with a revised effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Karao-Kings
Operated by Collective Visions Enterprises LLC
Long Beach, California, United States

Email: [email protected]

Website: Karao-Kings.com